Northampton: (413) 586-1464

Maynard: : (978) 243-0370

Privacy & Personal Data Policy

Fly By Night does not sell or share the personal information of our customers.


Marketing Communications & Use of Personal Data

With your consent, Fly By Night may use your Biographical Data, Contact Data, and Purchase Data to communicate with you about our products and services. This may include sending updates related to deliveries, service notifications from our trucks, as well as occasional marketing or promotional messages.

These communications may be delivered through automated methods such as SMS, MMS, email, or messaging platforms, as well as traditional methods like mail.

Legal basis: We only process your data for these purposes based on your explicit consent. You may withdraw your consent at any time. To stop receiving text messages, you can use the opt-out instructions included in any message (such as replying “STOP”) or contact us directly at unsubscribe@flybynight.com or through the contact details listed below.


Your Rights Regarding Your Personal Data

Under applicable U.S. data privacy laws, you have the right to:

  • Access the personal data we hold about you
  • Receive a copy of the personal data you have provided to us, and request that it be transferred to another provider where technically feasible (data portability)
  • Request correction of inaccurate or incomplete personal data
  • Request deletion of your personal data where we no longer have a legal basis to retain it
  • Request limits on how we process your personal data, where permitted by law


Right to Object and Withdraw Consent

  • You have the right at any time to:
  • Object to the processing of your personal data when it is based on our legitimate interests
  • Opt out of direct marketing, including any profiling related to marketing
  • Choose how you are contacted, including requesting that we only use non-automated methods (such as mail instead of SMS or email)

You may also withdraw your consent, in whole or in part, for receiving marketing communications at any time. This includes messages sent via SMS, email, or other electronic means, as well as traditional mail.